I am trying

Long story, but... In a nutshell, today I returned my loan car to the Honda dealership. You read that right…my loan car. As was mentioned, it is a long story.

A service light flipped on February 13th. I took it in at the same time I picked up my plates and 2+ hours later, the car was returned and I was told the light was “recalibrated” and would not come back on. Three days later it reappeared. This time it was 3+ hours and the car was returned with the original factory wheels. Ya know, the ones I asked for when I originally purchased the thing. Well, they replaced the ghetto fab ones with factory because ghetto “is not compatible with the vehicle” (duh!) and reimbursed me $1000. Despite the fact that they owned me $1500, I just wanted the light/wheels taken care of and to get out of there.

Sunday the light comes on once again. THE THIRD TIME in less than three weeks!! I had been holding my proverbial shit together for too long. It started to get a little ugly, but went sour REAL fast when the “relations manager” got involved in the deal. She spoke with me Monday before anyone else at the dealership to understand the situation. She has no clue what has gone on in close to a dozen conversations with no less than 6 people.

When they give me the loan car that afternoon with the dealership name emblazoned across the back, I sign the paperwork and tell the service guy, “just so you know, I am not a good advertisement for your dealership right now.” That is when relations girl says, “you know Ms. Smith*, there are two options. You can choose to be angry about the situation or let us help you.” I flip! I point to her and tell her that she is new to this and has no idea how nice I have been about the deal. I tell her I have opted NOT to say anything during my 5+ hours there when customers have come into the sales offices. I tell her I have NOT told each and every person I work for to boycott them, and I stop short of telling her that I have NOT called a good friend who happens to be an anchor for a prominent news station.

Through it all, I never once dropped a curse word to anyone at the dealership, and never once raised my voice. I did speak pointedly and firmly as a parent would, but did my best to curb the inner girl from The Exorcist. For those of you who know me in real life, you would have been very proud.

I have contacted a lawyer for a Lemon Law case, but you have to have documentation, and conveniently, the dealership has none. That was today’s ordeal. Basically, I left in tears and had to pull over because I was crying too hard to drive. It all just reached the breaking point. I feel dooped. I feel stupid. I feel beyond angry.

*not my real name.